Last Updated: October 27, 2023
Welcome to AlorAirnest! We highly value your privacy protection. This Privacy Policy aims to clearly explain how we collect, use, disclose, and protect your personal information when you visit our website (alorairnest.com) or purchase our products.
Please read and understand this policy carefully before using our services. By using our services, you indicate your agreement to our collection, use, and storage of your relevant information in accordance with this policy.
Personal Information We Collect
We only collect your information within the necessary scope of providing services to you.
I. Website Interaction & Registration
When you interact with our website (e.g., register an account, activate product warranty), we may collect the following information to identify you:
Full Name
Email Address
Mailing/Shipping Address
Phone Number and other essential contact information
Password
You can choose to subscribe to our newsletters and promotional materials via email.
II. Payment Transactions
When you conduct transactions with us to purchase products, to complete the payment process, we may collect:
Credit/Debit Card Number
Expiration Date
Security Code (CVV)
We solemnly promise to strictly protect and use all your personal information in accordance with applicable data protection laws and regulations.
How We Collect Your Information
We obtain your information in the following two ways:
Direct Collection: Information you provide when interacting directly with us, for example:
When placing an order for a product
When registering/activating your product warranty
When subscribing to our newsletter
Automatic Collection: When you browse our website, we automatically collect the following information through technologies like Cookies:
Device Information: Including device manufacturer, operating system, model, IP address, and browser engine.
Browsing Behavior: Your browsing behavior and history on our website.
Location Information: General geographic location.
Collecting this information is necessary to contact you and provide you with the necessary service details you opt to receive. You must provide authentic and accurate personal information. If you provide another person’s information, ensure you have obtained their full authorization.
Why We Collect Your Information
We collect and use your information for the following purposes:
To Fulfill Sales Contracts: To process your orders, verify payments, deliver purchased goods (necessary shipping information will be shared with the courier company), and verify product warranty registration, we must collect and use your information.
To Optimize Website Performance: By analyzing your browsing information, we can understand your preferences, thereby providing you with product choices that better suit your needs and an improved user experience.
To Fulfill Legal Obligations: We need to process your personal information to comply with relevant laws and regulations.
You can choose to browse the website without providing any personal information. If you have subscribed to the newsletter, you can unsubscribe at any time via the link in the emails or contact our customer service representative.
Who We Share Your Information With
We only share necessary personal information with external third parties that help us complete transactions:
Outsourced Warehouses: To assist us in completing the sorting and shipping processes for goods.
Payment Service Providers (e.g., PayPal): If you choose to use their payment platform, necessary payment information will be shared with them to complete the transaction.
Important Note:
Our website may contain links to third-party websites, plugins, and applications. After clicking these links, you will be bound by their own privacy policies. We are not responsible for their privacy practices.
Use of Cookies
We use Cookies to provide you with a better browsing experience. By accepting Cookies, we can understand your preferences and recommend more relevant content to you. You can choose not to accept Cookies, but this may cause some website features to not function properly.
6. Data Security
AlorAirnest adopts the industry-standard SSL (Secure Sockets Layer) encrypted internet security protocol to prevent unauthorized access, use, alteration, or disclosure of your personal information.
We guarantee that the information you provide will only be used for the purposes stated in this policy, and access will only be granted to authorized employees, agents, and third parties for necessary purposes. They are all bound by strict confidentiality obligations.
Data Retention Period
We will only retain your personal information for as long as necessary to achieve the purposes stated in this policy, while also complying with applicable legal, tax, or accounting requirements (e.g., the need to retain records for potential future litigation or legal claims).
Your Legal Rights
Under data protection laws, you generally have the following rights regarding your personal information:
a. Right of Access: Request a copy of the personal information we hold about you.
b. Right to Rectification: Request correction or updating of inaccurate or incomplete personal information.
c. Right to Erasure (Right to be Forgotten): Request deletion of your personal information when it is no longer necessary for the purposes we collected it for.
d. Right to Withdraw Consent: Withdraw your consent to the processing of your data at any time (e.g., for marketing communications).
If you wish to exercise any of the above rights, please contact us using the contact details provided below.
Policy Changes
AlorAirnest reserves the right to update this Privacy Policy at any time as deemed necessary. If changes are made, we will publish the updated policy on this page and update the “Last Updated” date at the top. We encourage you to check this policy periodically for any changes.
Contact Us
If you have any questions, comments, or need to exercise your rights regarding this Privacy Policy, please contact us via:
Email: [email protected]
Phone: (888) 990-7469
Website: alorairnest.com
